Thank you for choosing RELXTIME.

Whether you have questions about your order, need product assistance, or require after-sales support, our team is here to help. Please contact us using the appropriate option below to ensure faster service.

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Customer Support

Phone Support

PDT 8:30 AM – 5:00 PM

For immediate assistance, please call:
📞 +1 888-705-2187

Email Support

PDT 5:01 PM – 8:29 AM

Official Website Orders
📧 contact@relxtime.com

Amazon / Walmart / Wayfair Orders
📧 service@sunshine-shanghai.com

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Before Contacting Us

To help us assist you more efficiently, please prepare the following information when reaching out by email:

• Your purchase receipt or order confirmation

• Clear photos or videos (if the inquiry relates to product condition or usage)

Providing these details will allow our support team to review and respond more quickly.

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Response Time

We aim to respond to all inquiries as promptly as possible.
Most emails are answered within 1–2 business days, excluding weekends and public holidays.

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Business Inquiries

For partnership, distribution, or other business-related inquiries, please contact us via the appropriate email listed above and include a brief description of your request.

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Thank You

We appreciate your trust in RELXTIME and are committed to providing reliable products and professional support.