RELXTIME SUPPORT CENTER

Find the information you need to set up, maintain, and troubleshoot your RELXTIME hot tub. Get helpful guides and support whenever you need it.

FAQs
Set Up Guides
Troubleshooting

Setup, Maintenance, and Troubleshooting Made Simple

Troubleshooting

Error Codes · Heating Issues · Filtration · Air & Inflation · Water Leak

View all
Why Is My RELXTIME Hot Tub Not Reaching the Set Temperature? Heating Issues

Why Is My RELXTIME Hot Tub Not Reaching the Set Temperature?

If your RELXTIME hot tub is not reaching the temperature you set, the heating time can vary depending on the...

View details
Why Is My RELXTIME Hot Tub Not Heating? Heating Issues

Why Is My RELXTIME Hot Tub Not Heating?

If the other functions of your RELXTIME hot tub are working normally but the water is not heating, check the...

View details
How to Fix a RELXTIME Hot Tub Floor Bubble Inflation Issues

How to Fix a RELXTIME Hot Tub Floor Bubble

If you notice a raised or swollen area on the bottom of your RELXTIME hot tub, air may have become...

View details
How to Fix a RELXTIME Hot Tub That Looks Misshapen Inflation Issues

How to Fix a RELXTIME Hot Tub That Looks Misshapen

If your RELXTIME hot tub looks unusually swollen or has an irregular shape, first check the air pressure and inspect...

View details
How to Fix a RELXTIME Hot Tub Water Leak Water Leak

How to Fix a RELXTIME Hot Tub Water Leak

If your RELXTIME hot tub is losing water, first identify where the leak is coming from. Start by checking the...

View details
How to Fix a RELXTIME Hot Tub Losing Air Pressure Inflation Issues

How to Fix a RELXTIME Hot Tub Losing Air Pressure

How to Fix a RELXTIME Hot Tub Losing Air Pressure If your RELXTIME hot tub is losing air pressure, check...

View details

Maintenance

Cleaning · Water Care · Filters · Storage

View all
How Do I Prepare My Hot Tub for Winter? Seasonal Care

How Do I Prepare My Hot Tub for Winter?

Cold weather requires extra care when using or storing your RELXTIME inflatable hot tub. Can I Use My Hot Tub...

View details
How Do I Protect My Hot Tub in Cold Weather? Seasonal Care

How Do I Protect My Hot Tub in Cold Weather?

Cold temperatures can affect the heating performance of your RELXTIME hot tub and may damage the spa if it is...

View details
How to Deflate and Store Your Inflatable Hot Tub Storage

How to Deflate and Store Your Inflatable Hot Tub

If you plan to leave your RELXTIME hot tub unused for an extended period or over the winter, proper storage...

View details

Hot Tub Guides

Heating · Insulation · Usage Tips · Hot Tub Care · Accessories

View all
Does an Insulation Mat Help Reduce Heat Loss?

Does an Insulation Mat Help Reduce Heat Loss?

Yes. An insulation mat can help improve the heating and insulation performance of your RELXTIME inflatable hot tub. Why Use...

View details
How Can I Reduce Hot Tub Heating Costs?

How Can I Reduce Hot Tub Heating Costs?

Heating your RELXTIME hot tub is one of the main factors affecting electricity use. While you cannot control the weather,...

View details
How Much Does It Cost to Run a RELXTIME Hot Tub?

How Much Does It Cost to Run a RELXTIME Hot Tub?

Wondering how much it costs to heat and run a RELXTIME inflatable hot tub? The actual cost depends on your...

View details

Return & Warranty Policy

Returns & Refunds

14-day returns with simple, straightforward support.

Learn More

Warranty Protection

Reliable coverage to keep you enjoying your RELXTIME spa.

Learn More

Need a Hand? We’re Here to Help.

Have a question about your RELXTIME hot tub? Our support team is here to help with setup, troubleshooting, maintenance, and warranty questions.

Contact Support →