If the filter system on your RELXTIME hot tub is not working, check the following before contacting support.
Check the Filter Cartridge
A dirty filter cartridge can affect the filtration system.
For optimal performance, replace the filter cartridge every 168 hours (approximately 2 weeks) of use.
Shop Filter Bundles – Best Value →
Check the Water Level
Make sure the water level is sufficient for normal operation. If the water level is too low, add more water before restarting the filtration system.
Restart the Hot Tub
If the filter system still does not work, disconnect the power supply and wait 10 minutes before switching the power back on.
Then check the filtration system again.
Still Need Help?
If the filter system still does not work after these steps, please contact RELXTIME Support.
Phone Support
📞 +1 888-705-2187
Wednesday–Sunday, 8:30 AM–5:00 PM PDT
Email Support
📧 contact@relxtime.com