Politique d’expédition

Last updated Jul 29, 2026

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms:
https://relxtime.com/policies/terms-of-service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Standard shipping on eligible orders within the United States and Canada. Please refer to the information below for shipping details.

United States

  • Free shipping is available for eligible orders shipped within the continental United States.
  • Products shipped via free shipping service are normally delivered within 5-10 business days after placing the order.

Canada

  • Free shipping is available for eligible orders shipped within Canada.
  • Products shipped via free shipping service are normally delivered within 5-10 business days after placing the order.

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address.

If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package may be re-shipped at an additional shipping fee.

You must include a daytime telephone number for all orders. Occasionally packages are returned to RELXTIME as undeliverable. When the carrier returns an undeliverable package to RELXTIME, please contact us to make arrangements for reshipment.

Shipping Coverage

United States

We serve most states in the continental United States, excluding the following areas:

  • Hawaii (HI)
  • Alaska (AK)
  • Puerto Rico (PR)
  • Guam (GU)
  • Virgin Islands (VI)
  • American Samoa (AS)
  • Northern Mariana Islands (MP)
  • Palau (PW)
  • Federated States of Micronesia (FM)
  • Marshall Islands (MH)

Canada

We serve most provinces and regions in Canada, excluding:

  • Yukon (YT)
  • Northwest Territories (NT)
  • Nunavut (NU)

Check back as we expand to more regions.

DO YOU DELIVER INTERNATIONALLY?

We currently offer shipping within the United States and Canada only. We do not offer international shipping outside these regions.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Please understand that logistics may be delayed due to weather conditions, transportation disruptions, or other circumstances beyond our control.

If delivery is delayed for any reason, please contact our customer service team for assistance with your delivery status.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:

https://relxtime.com/pages/delivery-returns

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: contact@relxtime.com