Política de envío

Last updated Jan 08, 2025

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms:
https://relxtime.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Standard shipping on all US mainland orders.Please refer to the chart below to know about the shipping information you want:

  • Only offer shipping within the United States mainland.
  • Free shipping for all US mainland orders.
  • Products shipped via free shipping service are normally delivered within 5-10 business days after placing the order.

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Relxtime as undeliverable. When the carrier returns an undeliverable package to Relxtime, please contact Relxtime to make arrangements for reshipment.

We serve most states in the continental United States exclude the 10 states at this time:
  • Hawaii (HI)
  • Alaska （AK）
  • Puerto Rico (PR)
  • Guam (GU)
  • Virgin Islands (VI)
  • American Samoa (AS)
  • Northern Mariana Islands (MP)
  • Palau (PW)
  • Federated States of Micronesia (FM)
  • Marshall Islands (MH)
Check back as we expand to more regions.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.


WHAT HAPPENS IF MY ORDER IS DELAYED?

Please understand that logistics may be delayed due to slippery roads or transportation obstructions caused by blizzards in winter. If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: 

https://relxtime.com/pages/delivery-returns

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: contact@relxtime.com