Relxtime Hot Tub Inflatable Rectangle Surround Bench

• Easy Inflation and Slip-Resistant: You can quickly inflate from your air pump (not included) or deflate the spa surround to desired firmness within minutes, and the firmness is adjustable according to your needs. The bottom is designed with extra cloth design, it can simply be placed at the bottom of the pool without sliding
• Durable construction: Solid I-beam structure for extra strength and stability without worrying about a loss of shape. Spa step feature an attractive grey which will giving a finished and complimenting look to any spa.
• Soft and Durable Materials: This hot tub step features a comfortable flocking surface which is soft. The premium PVC bottom has tight stitches and double sealed air nozzles, ensuring this spa step completely air tight and not easy to be cracked. And it's easy to clean because of the waterproof design
• Versatile and Portable Design: Whether you're outdoor or indoor, the surround is great for relaxing on and drying off after a spa session as well as keep all the essentials organized and within arm's reach. It’s convenient to be folded quickly for storage. Enhance your spa experience by adding this useful surround to your hot Tub
• Widely Used: you can easily and quickly install and use this hot tub step. Ability to use with straight spa setups, you can seat inside the hot tub to rest. It is an ideal choice for outdoor bathtub, spa, outdoor pool, indoor bathtub, etc.

EXPECTED DELIVERY TIMES & PRICES

US Mainland

*Please also allow longer delivery times for Bank & Public holidays.

We serve most states in the continental United States exclude the 10 states at this time:

• Hawaii (HI)
• Alaska （AK）
• Puerto Rico (PR)
• Guam (GU)
• Virgin Islands (VI)
• American Samoa (AS)
• Northern Mariana Islands (MP)
• Palau (PW)
• Federated States of Micronesia (FM)
• Marshall Islands (MH)

Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

RETURNING AN ITEM

• 30-Day Return Policy: We accept returns of undamaged products within 30 days of purchase. If you are not satisfied with your purchase and the product is not damaged, simply contact our customer service at contact@relxtime.com to initiate the return process. For damaged products, we require photo or video evidence according to our guidelines. Without such evidence, we cannot accept returns or replaces.
  *Note: We do not cover return courier costs of unwanted and undamaged items. 
• Product Condition: Products must be returned in their original condition and packaging. Items that are damaged or not in their original condition may not be eligible for a refund or exchange.
• Refund Process: Once we receive the returned product and confirm its condition, we will process your refund. Please allow up to 10 business days for the refund to reflect in your account.
• Exchanges：We're happy to accept returns should the item not suit or is faulty in anyway within 30 days after receiving it. 
  *Note: All exchanges and replacements are subject to stock availability. Please note that we do not cover return courier costs of unwanted and undamaged items. And all exchanges and replacements are subject to stock availability. 

Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately at contact@relxtime.com. Depending on the issue, we require photo or video evidence according to our guidelines. Once we verify the situation is true, we will arrange for a replacement, repair, or refund.

Contact Us:

In order to start your return process, please fill in the relevant information in the form to help us understand your problem faster：

https://forms.gle/G8nVscmtqd8aDftT7

or you can email: contact@relxtime.com with:

• Your issue with your item
• The model number of the item
• A picture of the item (with pictures of the damage if requested)
• Your name and address

For any questions or concerns regarding your order or our products, please reach out to our customer service team at contact@relxtime.com.